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Retention Policy

Effective Date: February 4, 2024

Welcome to Qakapo! This Retention Policy explains our guidelines and procedures for retaining, archiving, and deleting data collected through our website and services. By using our website, you agree to the data retention practices described in this policy.

Purpose

The purpose of this Retention Policy is to ensure that data is retained only as long as necessary for the purposes for which it was collected and in compliance with applicable laws and regulations.

Types of Data and Retention Periods

User Account Data

  • Retention Period: We retain user account data for as long as the user maintains an active account with Qakapo.

  • Purpose: To provide and maintain user accounts, deliver our services, and comply with legal obligations.

Transaction Data

  • Retention Period: We retain transaction data (e.g., purchase history) for a period of 7 years.

  • Purpose: To process transactions, maintain accurate financial records, and comply with tax and accounting requirements.

Analytics Data

  • Retention Period: We retain aggregated analytics data for a period of 2 years.

  • Purpose: To analyze website usage, improve our services, and develop marketing strategies.

Marketing Data

  • Retention Period: We retain marketing data (e.g., email preferences) until the user opts out or requests deletion.

  • Purpose: To send promotional materials and personalized content with user consent.

Cookies and Tracking Data

  • Retention Period: Refer to our Cookie Policy for details on cookie retention.

  • Purpose: To remember user preferences, improve website functionality, and provide personalized content.

Data Deletion and Archiving

Deletion Procedures

  • User Requests: Users can request data deletion through our privacy settings or by contacting us at Azar@qakapo.com.

  • Automatic Deletion: Data that has exceeded the retention period will be automatically deleted or anonymized.

Archiving

  • Data Backups: Archived data may be stored in encrypted backups for disaster recovery purposes.

  • Access Restrictions: Archived data is securely stored with restricted access to authorized personnel only.

Compliance with Laws and Regulations

We comply with applicable data protection laws and regulations regarding data retention, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant laws.

Changes to This Retention Policy

We may update this Retention Policy from time to time to reflect changes in our data practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Effective Date."

Contact Us

If you have any questions or concerns about this Retention Policy, please contact our privacy team at Azar@qakapo.com.

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