Refund Policy

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within  7-10 business days.

6. Exchanges

If you wish to exchange an item for a different size, color, or style, please contact our Customer Service team to arrange for an exchange. Exchanges are subject to availability.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Service team immediately for assistance. We will replace the item or issue a refund at no additional cost to you.

8. Sale Items

Only regular-priced items may be refunded. Sale items are final sale and cannot be returned or exchanged unless defective or damaged.

9. Contact Us

If you have any questions about our Return Policy, please contact our Customer Service team at:

Email: Azar@qakapo.com

10. Changes to This Policy

We reserve the right to update or modify our Return Policy at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.