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Privacy Policy

Effective Date: 2/4/2024

1. Introduction

Welcome to Qakapo, where your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.

2. Information We Collect

2.1 Information You Provide

When you join our email list, we collect your email address, and in some instances, your name, date of birth, and gender. This information is solely used for the purpose of delivering personalized advertisements about our new collections and improving your overall shopping experience.

2.2 Personal Information We Derive or Collect Automatically

We use various technologies, such as cookies and tracking tools, to automatically collect information about your interactions with our platform. This includes location information, device details, and browsing habits. For a detailed overview of how we use cookies, please refer to our Cookie Policy.

2.3 Personal Information from Third Parties

In addition to the information you provide, we may receive personal information from third-party sources. This may include data from third-party products and services or partners with whom we collaborate on marketing campaigns and events.

3. How and Why We Use Your Information

At Qakapo, we process your information for the following purposes:

  • To Provide the Best Shopping Experience: We use your personal information to fulfill your orders, process payments, and deliver products to your preferred address.

  • Personalization: Understanding your preferences helps us tailor our communications and recommendations to align with your interests.

  • Marketing and Promotions: With your consent, we use your email address to send you marketing communications about our latest collections, promotions, and events.

  • Research and Analytics: Analyzing consumer behavior and preferences helps us continually enhance our platform, products, and services.

  • Safety and Legal Compliance: We may use your information to protect our platform, prevent fraud, and comply with legal obligations.

4. How We Disclose and Share Personal Information

We share your personal information responsibly and only for legitimate business purposes. This includes sharing information with our affiliates, vendors, and service providers for tasks such as payment processing, order fulfillment, and customer support. Additionally, we may share data with third-party advertising and social platforms to provide you with personalized and relevant content.

5. Your Sharing

When you use social features on our platform, you have the option to make certain information, such as your screen name, profile picture, and hometown, public. We encourage you to use the available tools to manage the visibility of your profile and control what information is shared.

6. Children's Privacy

We do not knowingly collect personal information online from children under the age of 13. If you are a parent or guardian and believe we have collected your child’s information, please contact us at Azar@qakapo.com.

7. Protection of Personal Information

To safeguard your personal information, we employ a combination of technical, administrative, and organizational security measures. These include encryption, authentication tools, and regular security audits. While we strive for the highest standards, no method of data transmission can guarantee absolute security.

8. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. For specific details about data retention, refer to our Retention Policy.

9. Managing Your Privacy Rights and Choices

Privacy Rights

As per applicable laws, you have the following rights:

  • Right to Know and Access: You can request information about the personal data we hold, including categories, sources, purposes, and recipients.

  • Right to Correct: If your personal information is inaccurate or incomplete, you have the right to correct it.

  • Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can opt-out of certain practices, such as targeted advertising. Please refer to our Opt-Out Guide for detailed instructions.

  • Right to Non-Discrimination: We do not discriminate against you for exercising your privacy rights.

Exercising Your Rights and Choices

You can exercise your privacy rights and manage your preferences through the following methods:

  • Submitting Privacy Rights Requests: Submit requests for access, correction, or deletion through the tools provided on our platform.

  • Opting Out of Direct Marketing: Adjust your communication preferences in your Qakapo Member account settings or follow the opt-out instructions in our messages.

  • Managing Cookie and Advertising Preferences: Control your preferences for cookies and advertising through browser settings. Refer to our Cookie Policy for detailed information.

  • Updating Your Profile Information: Keep your personal information up-to-date by logging into your Qakapo Member account settings.

  • Managing Content You Post: Request removal of content you've posted on the platform. Note that removal may not cover all locations, such as backups or shared content.

  • Managing Workout Info: Opt-out of Nike's use of your Workout Info in your account settings.

  • Managing Profile Visibility: Adjust how others view your profile and account information by logging into your Qakapo account and adjusting visibility settings.

Additional Tools

We provide in-time notice and obtain consent for certain practices. For example, we seek consent for location tracking or push notifications through the platform or your device settings.

Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy, please contact our privacy team at Azar@qakapo.com.

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