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Terms and Conditions

Welcome to Qakapo – a destination where creativity meets style, and where every piece of clothing tells a unique story. Before you embark on your journey through our online store, we want to ensure transparency and clarity by outlining the terms and conditions that govern your experience with us

Customer Satisfaction and Commitment to Quality

  1. Effective Date: 2/4/2024

  2. Welcome to Qakapo! By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please refrain from using our platform.

  3. 1. Acceptance of Terms

  4. By accessing or using Qakapo ("the Platform"), you agree to these Terms and Conditions, our Privacy Policy, and any additional terms and conditions that may apply to specific features or services.

  5. 2. Changes to Terms

  6. Qakapo reserves the right to modify or revise these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Platform. Your continued use of the Platform after changes are posted constitutes your acceptance of the modified terms.

  7. 3. Use of the Platform

  8. 3.1 Eligibility

  9. To use the Platform, you must be at least 18 years old or the legal age in your jurisdiction to form a binding contract. If you are under 18, you may use the Platform only with the involvement of a parent or guardian.

  10. 3.2 Account Registration

  11. To access certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  12. 3.3 Account Security

  13. You are responsible for maintaining the confidentiality of your account login information and are fully responsible for all activities that occur under your account. Notify us immediately of any unauthorized use or security breaches.

  14. 4. User Content

  15. 4.1 Ownership

  16. By submitting content, including but not limited to reviews, comments, and images, you grant Qakapo a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any form.

  17. 4.2 Prohibited Content

  18. You agree not to submit content that is unlawful, obscene, defamatory, threatening, invasive of privacy, infringing on intellectual property rights, or otherwise objectionable.

  19. 5. Intellectual Property

  20. All content on the Platform, including but not limited to text, graphics, logos, button icons, images, audio clips, and software, is the property of Qakapo and is protected by international copyright, trademark, and other intellectual property laws.

  21. 6. Product Information

  22. Qakapo strives to provide accurate product information, but we do not warrant that product descriptions, images, or other content on the Platform are accurate, complete, reliable, current, or error-free.

  23. 7. Limitation of Liability

  24. To the extent permitted by applicable law, Qakapo and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of the Platform, including but not limited to the quality, safety, or legality of products.

  25. 8. Governing Law

  26. These Terms and Conditions are governed by and construed in accordance with the laws of Qakapo, without regard to its conflict of law principles.

  27. 9. Contact Us

  28. If you have any questions or concerns about these Terms and Conditions, please contact us at Azar@qakapo.com.

Privacy Policy for Qakapo

Qakapo 650x650 logo

Effective Date: 2/4/2024

1. Introduction

Welcome to Qakapo, where your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website and services.

2. Information We Collect

2.1 Information You Provide

When you join our email list, we collect your email address, and in some instances, your name, date of birth, and gender. This information is solely used for the purpose of delivering personalized advertisements about our new collections and improving your overall shopping experience.

2.2 Personal Information We Derive or Collect Automatically

We use various technologies, such as cookies and tracking tools, to automatically collect information about your interactions with our platform. This includes location information, device details, and browsing habits. For a detailed overview of how we use cookies, please refer to our Cookie Policy.

2.3 Personal Information from Third Parties

In addition to the information you provide, we may receive personal information from third-party sources. This may include data from third-party products and services or partners with whom we collaborate on marketing campaigns and events.

3. How and Why We Use Your Information

At Qakapo, we process your information for the following purposes:

  • To Provide the Best Shopping Experience: We use your personal information to fulfill your orders, process payments, and deliver products to your preferred address.

  • Personalization: Understanding your preferences helps us tailor our communications and recommendations to align with your interests.

  • Marketing and Promotions: With your consent, we use your email address to send you marketing communications about our latest collections, promotions, and events.

  • Research and Analytics: Analyzing consumer behavior and preferences helps us continually enhance our platform, products, and services.

  • Safety and Legal Compliance: We may use your information to protect our platform, prevent fraud, and comply with legal obligations.

4. How We Disclose and Share Personal Information

We share your personal information responsibly and only for legitimate business purposes. This includes sharing information with our affiliates, vendors, and service providers for tasks such as payment processing, order fulfillment, and customer support. Additionally, we may share data with third-party advertising and social platforms to provide you with personalized and relevant content.

5. Your Sharing

When you use social features on our platform, you have the option to make certain information, such as your screen name, profile picture, and hometown, public. We encourage you to use the available tools to manage the visibility of your profile and control what information is shared.

6. Children's Privacy

We do not knowingly collect personal information online from children under the age of 13. If you are a parent or guardian and believe we have collected your child’s information, please contact us at Azar@qakapo.com.

7. Protection of Personal Information

To safeguard your personal information, we employ a combination of technical, administrative, and organizational security measures. These include encryption, authentication tools, and regular security audits. While we strive for the highest standards, no method of data transmission can guarantee absolute security.

8. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. For specific details about data retention, refer to our Retention Policy.

9. Managing Your Privacy Rights and Choices

Privacy Rights

As per applicable laws, you have the following rights:

  • Right to Know and Access: You can request information about the personal data we hold, including categories, sources, purposes, and recipients.

  • Right to Correct: If your personal information is inaccurate or incomplete, you have the right to correct it.

  • Right to Delete: You may request the deletion of your personal information, subject to certain exceptions.

  • Right to Opt-Out: You can opt-out of certain practices, such as targeted advertising. Please refer to our Opt-Out Guide for detailed instructions.

  • Right to Non-Discrimination: We do not discriminate against you for exercising your privacy rights.

Exercising Your Rights and Choices

You can exercise your privacy rights and manage your preferences through the following methods:

  • Submitting Privacy Rights Requests: Submit requests for access, correction, or deletion through the tools provided on our platform.

  • Opting Out of Direct Marketing: Adjust your communication preferences in your Qakapo Member account settings or follow the opt-out instructions in our messages.

  • Managing Cookie and Advertising Preferences: Control your preferences for cookies and advertising through browser settings. Refer to our Cookie Policy for detailed information.

  • Updating Your Profile Information: Keep your personal information up-to-date by logging into your Qakapo Member account settings.

  • Managing Content You Post: Request removal of content you've posted on the platform. Note that removal may not cover all locations, such as backups or shared content.

  • Managing Workout Info: Opt-out of Nike's use of your Workout Info in your account settings.

  • Managing Profile Visibility: Adjust how others view your profile and account information by logging into your Qakapo account and adjusting visibility settings.

Additional Tools

We provide in-time notice and obtain consent for certain practices. For example, we seek consent for location tracking or push notifications through the platform or your device settings.

Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy, please contact our privacy team at Azar@qakapo.com.

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